FAQ

After selecting which design service you need, simply upload your photo or design layout when checking out.
We encourage all of our clients to include any directions or comments regarding your render. You can also email us beforehand to see if we're the right fit for what you need. 

To account for the high frequency of fraudulent returns associated with digital purchases, we can offer full refunds only on a case-by-case basis given the circumstances of the order. For example, if the wrong design were to be sent to a client by mistake, a full refund could be issued on request. In another hypothetical event where a client was to change their mind about their design purchase after receiving the final product, a refund would not be issued for the work done. 
In the case a client were unsatisfied with their design, a full revision or modification can be issued to get the expected results. Our specific design services are accurately exemplified in every listing, and almost all designs are delivered within the given 2-5 day time frame. 

 

 

Around 5- 7 days may be required for more elaborate projects, but on average it takes 1-3 days to complete a design, depending on the size of the project and what exactly is needed by the client. 
To get a more approximate timeframe estimate, feel free to reach out directly and we'll be glad to provide more details based on your unique requirements.

Absolutely! We believe that truly amazing design work is universal and can be highly effective in any geographical location. Our work encapsulates an aesthetically pleasing and professional look that's designed to make an impression on every viewer regardless of loaction. 

 

For optimal results, we recommend sending in only high-resolution photos of clean, well-lit, and mostly-empty rooms. 
Ideally, the photo should be taken at a vantage point similar to where the viewer's line of sight would be if they were to see the room for the first time. 
For Custom 3D renders of floor plan designs, simply include a PDF file of your mock-up with any additional notes or directions. 

For any other questions regarding our services, please feel free to reach out to us before making any commitments to confirm we can fulfill your exact needs in a timeframe that works for you. 

 

 

 

 

 

We can be reach directly at:

hello@shutterboxdesigns.com

Please feel free to include any material or notes that may help illustate your requirments and design goals.